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What is T-Mobile

T-Mobile is a cell phone provider in America that is a subsidiary of the Germany company, Deutsche Telekom AG.

How to Cancel Your T-Mobile Subscription

T-Mobile allows users to return their phone and cancel their contract for a full refund within 14 days of purchase. If you cancel after 14 days, you will be charged a termination fee of $200 if you cancel your contract after 14 days.

Cancellation Without a Fee

You can avoid paying the early termination fee if you are moving to a different country, going on military deployment, moving to an area in America with no T-Mobile service, or if T-Mobile makes material changes to your contract. Material changes include adding new fees or changing the wording of certain sections of the contract.

Contact Information

You can reach customer service at 1-800-866-2453 or dial *611 from a phone under contract with T-Mobile.

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