Equinox

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What is Equinox

Equinox Fitness is a luxury fitness company with its national headquarters in New York. Equinox operates three separate fitness brands: Equinox Fitness, PURE Yoga and Blink Fitness.

How to Cancel Your Equinox Membership

If you are OUTSIDE of your first year of membership, you may cancel with the amount of notice spelled out on your membership agreement for any reason. You can cancel in club with a manager by giving the appropriate notice, filling out a cancellation form and paying a pro-rate to stop your billing. You will get a copy of the form as a receipt that the process is complete. If going into the club is not convenient, you can send a letter via registered mail to your home club. We will cancel the membership based on the appropriate amount of days notice, collect a pro-rate, and stop your billing. The post office will send you confirmation that we’ve received your letter as receipt of cancellation.

If you are INSIDE your first year of membership, you may cancel with appropriate notice (specified on your membership agreement) for the following reasons: relocation, medical, or job loss.

RELOCATION: If you relocate more than 25 miles away from an Equinox, you may cancel your membership with proof of relocation such as a utility bill, lease or deed to a house, or a letter from your human resources department stating you have been relocated to another region.

MEDICAL: If your doctor finds you medically unable to workout for more than six months, we will just need a letter from your physician. They do NOT need to give us specifics, just their medical opinion that you are unable to work out for at least six months. You may deliver this note in person with a club manager and fill out a cancellation form or you may send the doctor’s note with your request that your membership be canceled to your home club. Please include your most recent contact information if we need to follow up with you.

All cancellations must be done in club with a club manager or via registered or certified mail. Cancellations are processed this way to ensure you will get a receipt that your cancellation was received.

Relevant Links

https://myeq.equinox.com/help/faq

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